Network of Care (NOC) is a community-based suit of webs sites with comprehensive, online information and advocacy for individuals, families, caregivers, and agencies involved in helping children, youth, seniors, disabilities, and mental health, aging, domestic violence, veterans and public health by providing a one-stop web portal for information, support and communication.

The Network of Care (NOC)was developed to address the fragmentation that disconnects the public from vital local services in their area. This is a problem that plagues the public human services systems in the United States. The Network of Care sites currently server 300,000 per month.

The Network of Care enables a fragmented social-services system to connect and exchange critical information with consumers, caregivers, case managers, local service providers, county and state governments. For consumers and caregivers, the Network of Care offers a fast and accurate way of finding all services in the community from any computer with an Internet connection. In addition to a comprehensive service directly the Network of Care also provides a rich library of evidence-based health articles. The library gives consumers the information they need to conduct their own research. An informed consumer is better prepared to talk with his/her health care provider, thus elevating their conversation with the health care team. The sites’ text-only versions can be read by computer screen readers for the visually impaired and is available in multiple languages.

The Network of Care provides these resources and more in the following areas:

Behavioral Health

Aging

Children (0-18) and Families

Developmental Disabilities

Domestic Violence

Veterans

The Network of Care (NOC) was created to reduce the fragmentation that exists between private and public service providers and their consumers in need of service. From beginning, the Network of Care was designed to be replicated at a fraction of its initial cost. Through replication Trilogy Integrated Resources, the company behind the Network of Care, has deployed over 364 sites into 20 different states, with 8 state-wide applications. This represents approximately 300,000 visits per month.

The continuing growth and expansion of the Network of Care and the populations it serves is not limited by language, nation or continent. For this reason, the recognition and cooperation of the ICT would go far in helping to bring the Network of Care to communities around the world over.

Due to “silo funding” – the multiplicity of unique, dedicated funding streams from federal, state and local governments – fragmentation occurs in the public human services system. This presents a serious obstacle to coordination and cooperation among the providers, as well as great confusion among the public. Consumers simply do not know about many services or how to navigate this confusing system, and thus often do not utilize home- and community-based services. Furthermore, providers often do not know of other services in the community and have little or no way of organizing services optimally around a client’s needs. It occurred to Trilogy that information-related problems in complex organizations in the corporate world were being successfully addressed with Internet technologies via “private virtual networks” – a single information portal to all of a company’s components. These kinds of systems were nonexistent in the public human service arena. Trilogy’s innovative solution has been to develop a single information portal for a human service need – a “public virtual network” – for all members, public and private, of that fragmented system. The Network of Care solution currently coordinates and simplifies human services for three groups – seniors and people with disabilities, mental-health consumers, and children at risk.